FUNSET CAFE

FUNSET CAFE

Funset Café is a rooftop sanctuary for young adults in Vancouver. I transformed their digital presence from a quiet coffee shop into a vibrant "after-work healing space" that resonates with the urban youth lifestyle.

Client

FUNSET CAFÉ

Year

2025

Category

SOCIAL STRATEGY

ROLE

STRATEGIST & CREATOR

CONTEXT

CONTEXT

Despite having a unique rooftop atmosphere, the brand suffered from low digital awareness and inconsistent visuals. The core challenge was to translate the chill, in-store experience into a cohesive Instagram presence that could convert passive scrollers into actual visitors.

Despite having a unique rooftop atmosphere, the brand suffered from low digital awareness and inconsistent visuals. The core challenge was to translate the chill, in-store experience into a cohesive Instagram presence that could convert passive scrollers into actual visitors.

CONTEXT

Despite having a unique rooftop atmosphere, the brand suffered from low digital awareness and inconsistent visuals. The core challenge was to translate the chill, in-store experience into a cohesive Instagram presence that could convert passive scrollers into actual visitors.

STRATEGY

STRATEGY

I positioned the brand as a "Sunset Healing Space" using a 3-pillar funnel (TOFU-MOFU-BOFU). I shifted to warm, film-style visuals to evoke nostalgia and focused content on emotional connection, ensuring every post served a clear purpose in the customer journey.

I positioned the brand as a "Sunset Healing Space" using a 3-pillar funnel (TOFU-MOFU-BOFU). I shifted to warm, film-style visuals to evoke nostalgia and focused content on emotional connection, ensuring every post served a clear purpose in the customer journey.

STRATEGY

I positioned the brand as a "Sunset Healing Space" using a 3-pillar funnel (TOFU-MOFU-BOFU). I shifted to warm, film-style visuals to evoke nostalgia and focused content on emotional connection, ensuring every post served a clear purpose in the customer journey.

EXECUTION

EXECUTION

I developed a detailed content calendar featuring a mix of formats: short Reels (7-15s) for reach and carousel storytelling for depth. I also defined precise customer personas to ensure the "after-work" messaging directly addressed their desire to unwind and connect.

I developed a detailed content calendar featuring a mix of formats: short Reels (7-15s) for reach and carousel storytelling for depth. I also defined precise customer personas to ensure the "after-work" messaging directly addressed their desire to unwind and connect.

EXECUTION

I developed a detailed content calendar featuring a mix of formats: short Reels (7-15s) for reach and carousel storytelling for depth. I also defined precise customer personas to ensure the "after-work" messaging directly addressed their desire to unwind and connect.

RESULT

RESULT

The strategy drove immediate impact within 2 months. Engagement rate spiked from 3.5% to 8%, driven by storytelling content. Profile visits increased by 35%, generating consistent direct messages for group bookings and event inquiries, directly proving the ROI.

The strategy drove immediate impact within 2 months. Engagement rate spiked from 3.5% to 8%, driven by storytelling content. Profile visits increased by 35%, generating consistent direct messages for group bookings and event inquiries, directly proving the ROI.

RESULT

The strategy drove immediate impact within 2 months. Engagement rate spiked from 3.5% to 8%, driven by storytelling content. Profile visits increased by 35%, generating consistent direct messages for group bookings and event inquiries, directly proving the ROI.

CRYSTAL NGUYEN

CRYSTAL NGUYEN

CRYSTAL NGUYEN

CRYSTAL NGUYEN

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